Refund and Return Policy

At Coolbeds, your satisfaction is our highest priority! We work tirelessly to delight you with our products and make you feel special.

If you are dissatisfied or do not like our products due to any reason, we will gladly issue a full refund for any full priced (non-discounted) merchandise that is unopened, unused and returned within 30 days from the date of purchase. Simply contact us on and return the products to our address.  However, if we pick the products, postage will be charged at actuals and deducted from the refund amount. Refund processing may take upto 3 - 5 business days.

 Please note that we cannot offer exchanges or refund on opened or used products. In exceptional cases, we may issue a gift card.

You can return the products at Cool White Collections, 101,3rd Main Road, F-Block, Thanikachalam Nagar, Chennai-600110

Coolbeds is not responsible for damage after delivery.  

Please note that all white color (Ivory) products are non-returnable.

This policy is in place due to the delicate nature of white fabric, which requires the utmost care to maintain its pristine condition. By making white products non-returnable, we aim to guarantee that every item you receive is in perfect, unused condition.

We recommend double-checking your order details and ensuring that you select the correct size, style, and quantity before finalizing your purchase.

Please allow us one to three weeks from the day you return your package for your request to be processed. You will be contacted once your return is complete.

All claims for shortages or damages must be reported to customer service on the day of delivery with an unboxing video via email on or call/whatsapp on +91 - 9344507922. An unboxing video is mandatory to claim shortage or damage in transit.